Contact Mirachron

Choose the right contact method for your needs. We've organized our communication channels to ensure you get the fastest and most relevant response.

General
General Information
Questions about Mirachron, our mission, services overview, or general inquiries.
contact@mirachron.com

Subject Format:

[INQUIRY] Your specific question

Examples:

[INQUIRY] Partnership opportunities
[INQUIRY] Service availability in Europe
[INQUIRY] Company information request
Events
CTF Competitions & Events
Everything related to Chronos Security CTF, sponsorships, participation, and event organization.
csctf@mirachron.com

Subject Format:

[CSCTF] Event/Topic - Your request

Examples:

[CSCTF] Sponsorship inquiry - Gold package
[CSCTF] Team registration question
[CSCTF] Event organization partnership
Services
Professional Services
Penetration testing, security audits, red teaming, and custom cybersecurity solutions.
services@mirachron.com

Subject Format:

[SERVICE] Service type - Company name

Examples:

[SERVICE] Penetration testing quote - TechCorp
[SERVICE] Security audit inquiry - StartupXYZ
[SERVICE] Custom CTF development request
Support
Technical Support
Help with PIECE application, technical issues, account problems, or platform support.
support@mirachron.com

Subject Format:

[SUPPORT] Platform/Issue - Brief description

Examples:

[SUPPORT] PIECE - Command search not working
[SUPPORT] Account - Login issues
[SUPPORT] Dashboard - Data not loading
Business
Business & Partnerships
Strategic partnerships, business development, consulting opportunities, and executive communications.
marin.radu@mirachron.com

Subject Format:

[BUSINESS] Topic - Company/Organization

Examples:

[BUSINESS] Strategic partnership - CyberSec Inc
[BUSINESS] Consulting opportunity - Enterprise Corp
[BUSINESS] Speaking engagement request
Community
Community & Education
Educational content, community initiatives, workshops, certifications, and learning resources.
community@mirachron.com

Subject Format:

[COMMUNITY] Topic - Your request

Examples:

[COMMUNITY] Workshop collaboration proposal
[COMMUNITY] Educational content partnership
[COMMUNITY] Certification program inquiry
Communication Guidelines

Response Times

  • General & Business: 24-48 hours
  • Services & CTF: 12-24 hours
  • Technical Support: 4-12 hours

Best Practices

  • Use the suggested subject format for faster routing
  • Include relevant details and context in your message
  • Check related pages first for immediate answers